PORTFOLIO
Operations Strategy · Process Improvement · Operating Models · Organizational Enablement · AI-Enabled Transformation
MBA · PMP · Retired Army Officer
21+ Years
Leadership in complex, high-accountability environments
$250M Pipeline
Operational growth supported through process and workflow improvement
6000+ Org Size
Programs coordinated during high-tempo operational surges
PMP + MBA
Execution discipline grounded in business and financial strategy
Organizations rarely struggle because people are unwilling to work. They struggle when strategy, ownership, processes, information, and tools are not aligned. I diagnose those operating conditions and build practical systems that help teams execute with greater clarity, consistency, and accountability.
Diagnose
Identify strategic constraints, root causes, risks, bottlenecks, and capability gaps.
Design
Create operating models, workflows, decision structures, governance, and future-state processes.
Enable
Equip people with clear responsibilities, usable tools, information, training, and support.
Deliver
Lead implementation, measure performance, adapt the approach, and institutionalize improvement.
Selected Operating Work
Mortgage Operations Transformation
Scaling operating capacity, strengthening workflows, improving visibility, and coordinating execution within a growing mortgage operation.
$80M → $250M production · 40 → 25-day average close
Operations Strategy · Process Improvement · Performance Management
High-Tempo Program Leadership
Coordinating people, priorities, resources, and execution across a complex program operating under significant time and mission pressure.
7 programs, 6,020 personnel · open tickets down 65%; Bottom third → top 3 of 54 · 90+ → under 30 days to ready
Program Strategy · Operating Cadence · Cross-Functional Leadership
Investigative and Risk Operations
Managing complex evidence, financial risk, investigative processes, and stakeholder coordination in regulated environments.
$1.178M fraud scheme · 31 guilty pleas, $415K+ restitution
Risk Operations · Decision Support · Process Discipline
Regulus Operating System
Designing a governed AI-enabled operating system that connects strategic intent, organizational context, workflow formation, execution, and validation.
6 operating layers live · governance, validation, and evidence working end to end
Operating-Model Design · AI Enablement · Governance
Building Better Operations Starts With Clarity
I am pursuing leadership opportunities in operations strategy, process improvement, business transformation, and organizational enablement.